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Privacy Policy

This page explains what Campaign Reports collects and why, in plain English. We collect the minimum needed to run the product.

What we collect

Account details: your email, and anything you add to your profile.
Workspace data: clients, campaigns, imported Instagram links, metrics (fetched or manually entered), and branding assets you upload.
Billing data: plan, subscription status, and payment references from our payment provider - we never see or store your card details ourselves.
Usage/log data: what actions happen in the app, for debugging and abuse prevention.
Public report viewers: when someone opens a published report link, we log that a view happened (no account required, no cross-site tracking).

What we do not do

We do not sell your data.
We do not scrape or access private Instagram content - only what Instagram makes publicly available, or what your team enters manually.
We are not affiliated with Instagram or Meta.

Who can see your data

Workspace data is isolated per agency - other workspaces cannot see it. A published report exposes only what you choose to include, to anyone with the report link. Internal recovery details, provider metadata, and management controls are never shown on a public report.

How long we keep it

Workspace data is kept while your account is active. Published reports follow the retention window shown on your plan, after which they stop being reachable. See our data deletion page to request removal sooner.

Your choices

You can correct or remove manually-entered data at any time from within the app.
You can request an export or full deletion of your data - see the data deletion page.

Questions

Reach us at sohan@viewreach.app.

These pages are plain-English summaries written by the product team, not formal legal advice. Last updated 15 July 2026.